Availability & Lead Times

Availability information shown in the MiniB2B Shop is provided to help customers plan purchases and prepare order requests.

1. Informational availability

Displayed availability is informational and does not constitute a reservation of stock.

Availability can change while a request is being reviewed because stock movements, incoming goods and other customer orders may be processed at the same time.

A product displayed as available may therefore change status before our commercial team completes the request. Products not immediately held locally may also be available through our regular supply chain.

2. Confirmation and guarantee of supply

Jablotron Sales verifies availability when preparing the written offer.

Once the requested products are confirmed in our offer and the customer accepts that offer by payment, Jablotron Sales guarantees supply of the confirmed products under the conditions and lead times stated in that offer.

3. Lead times

Some products have a specific delivery lead time. Where such information is available, it may be displayed in the MiniB2B Shop and is confirmed in the written offer.

Unless otherwise stated in the offer, a confirmed lead time begins when payment has been recorded and the order enters processing.

4. Products requiring individual confirmation

Some products require individual confirmation of price, availability or delivery conditions. Such products can be requested through the shop, but the applicable commercial conditions become binding only when stated in our written offer and accepted by payment.

5. Product changes and replacements

Manufacturers may discontinue products or introduce replacement versions. Where a replacement product is identified, the MiniB2B Shop may display that information to assist product selection.

The exact product to be supplied is always the product stated in the accepted offer.

6. Unexpected changes after confirmation

If an exceptional event outside our reasonable control affects an already confirmed supply or delivery time, we will inform the customer as soon as reasonably possible and propose an appropriate solution.