Privacy Policy

This Privacy Policy explains how Jablotron Sales processes personal data in connection with the MiniB2B Shop, customer accounts, inquiries, offers, orders, delivery, support and related business administration.

1. Data controller

Jablotron Sales

VAT ID:
E-mail: office@jablotron-sales.eu
Phone:

Jablotron Sales is the controller of the personal data described in this policy unless a different role is expressly stated for a specific processing activity.

2. Whose data we process

The MiniB2B Shop is primarily intended for business customers. Personal data may therefore relate to company owners, directors, employees, contact persons, installers, delivery contacts or other natural persons acting for or communicating with a business customer.

3. Categories of personal data

Depending on how you use the service, we may process identification and contact information, company and VAT information, account and login information, billing and delivery details, inquiry and order history, communications, offer and payment-related information, product interests and technical/security information generated when the service is used.

Technical information can include session identifiers, language, device type, page or product interactions, referring website host and approximate country information supplied by the network/security infrastructure. The MiniB2B internal analytics table is designed not to store raw IP addresses.

4. Why we process personal data

We process personal data to operate and secure the MiniB2B Shop, create and administer customer accounts, respond to inquiries, prepare and manage offers, verify business and VAT information, process accepted orders, arrange payment and delivery, provide customer support, handle claims, maintain business records and meet legal, tax and accounting obligations.

We may also use limited first-party service analytics to understand how the MiniB2B Shop is used, diagnose problems and improve the service.

5. Legal bases

Depending on the processing activity, the legal basis may be steps taken at your request before entering into a contract, performance of a contract, compliance with a legal obligation, or our legitimate interests in operating, securing, administering and improving a B2B service and managing our commercial relationship. Where applicable law requires consent for a specific optional processing activity, we will request that consent separately.

6. VIES and business verification

Where relevant to an intra-EU B2B transaction, company and VAT identification information may be checked against VIES or another appropriate official source in order to verify information required for preparation of the offer and the applicable VAT treatment.

7. Recipients and service providers

Personal data is accessible only to persons who need it for the relevant business purpose. Where necessary, data may be shared with service providers supporting hosting, IT, communications, banking, accounting, delivery, transport or other operational functions, as well as with professional advisers, public authorities or other recipients where required by law or necessary to establish, exercise or defend legal claims.

Delivery information is shared with the selected carrier to the extent required to perform the shipment.

8. International transfers

If personal data is transferred outside the European Economic Area, Jablotron Sales will use an appropriate transfer mechanism or other safeguards required by applicable data-protection law, where such safeguards are required.

9. Retention

We keep personal data only for as long as necessary for the purpose for which it was collected and for any additional period required by tax, accounting, commercial or other applicable law. Account and business-relationship data may be retained while the account or relationship is active and afterwards where reasonably necessary for record-keeping, security, dispute resolution or legal claims. Technical and service-analytics data is retained for a limited operational period according to the relevant system retention settings.

10. Your rights

Subject to the conditions and limitations provided by applicable data-protection law, you may have the right to request access to your personal data, correction of inaccurate data, erasure, restriction of processing, data portability or to object to certain processing. Where processing is based on consent, consent may be withdrawn for the future at any time.

You also have the right to lodge a complaint with the competent data-protection supervisory authority.

11. Security

We use appropriate technical and organisational measures intended to protect personal data against unauthorised access, alteration, loss, disclosure or misuse. No internet-based service can, however, guarantee absolute security.

12. Automated decisions

The MiniB2B Shop does not use solely automated decision-making that produces legal or similarly significant effects for the customer. Commercial offers and order processing are subject to human review.

13. Changes to this policy

This policy may be updated when the service, processing activities or legal requirements change. The currently published version and its effective date are shown in the MiniB2B Shop.

14. Privacy contact

Questions about privacy or requests concerning personal data can be sent to office@jablotron-sales.eu.