Jablotron Sales
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Payment & Delivery

Version 2 · Effective from 17.08.2022

This Payment & Delivery policy describes the standard payment, order-processing and delivery procedure used by Jablotron Sales for MiniB2B Shop transactions.

1. Offer and payment

After receiving a cart submission or inquiry, Jablotron Sales reviews the requested products and prepares a commercial offer or order confirmation.

The offer states the confirmed products, quantities, prices, VAT treatment, transport costs, delivery conditions and any product-specific lead times.

Unless another payment method or payment term is expressly agreed in writing, payment is made by bank transfer according to the instructions stated in the offer.

Order processing begins when the agreed payment has been recorded.

Where the transaction uses an EU VAT ID, we may require the payment to originate from the legal entity associated with the VAT ID stated in the offer.

2. Bank details

Account holder: Jablotron Sales
IBAN: LT923250030456701232
BIC/SWIFT:
Bank: Revolut

The payment reference or offer number stated in the offer should be included with the bank transfer whenever possible so that the payment can be identified without delay.

3. Availability before confirmation

Availability shown in the MiniB2B Shop is informational.

Stock and supply conditions may change while several customer orders and stock movements are being processed at the same time.

For this reason, availability displayed before commercial processing should not be interpreted as a reservation of stock.

Once Jablotron Sales confirms the products in an offer or order confirmation, supply of the confirmed products is guaranteed under the conditions stated in that confirmation.

4. Delivery times

The expected delivery time applicable to an order is stated in the offer or order confirmation.

Some products are available through our regular supply chain but require additional delivery time. Other products may be supplied only against a specific order and will therefore have a stated lead time.

A stated lead time begins according to the conditions specified in the offer, normally after the agreed payment has been recorded.

If an unforeseen event materially affects an already confirmed delivery time, we will inform the customer as soon as reasonably possible.

5. Preparation and dispatch

After payment is recorded, the order enters processing. Processing can include procurement where required, order preparation, checking, packing and preparation of transport documentation.

The expected dispatch date depends on the confirmed product availability and the time reasonably required to prepare the shipment.

6. Transport

Unless collection or another delivery method has been agreed, goods are shipped using a professional carrier selected by Jablotron Sales or agreed with the customer.

Transport costs are stated separately in the offer whenever they are not already included in the agreed product price.

Carrier transit times are estimates. Delays caused by transport networks, customs procedures, weather, force majeure or other circumstances outside the direct control of Jablotron Sales may affect the final delivery date.

Jablotron Sales will provide reasonable assistance with shipment tracing and carrier claims where necessary.

7. Delivery address

The customer is responsible for checking that the delivery address, contact person and telephone number stated in the offer or order confirmation are correct.

Additional transport or handling costs caused by an incorrect or incomplete delivery address, unsuccessful delivery attempt or customer-requested redirection may be charged to the customer where applicable.

8. Receipt of goods

The customer should inspect the shipment upon receipt and report visible transport damage, missing packages or obvious delivery discrepancies without unnecessary delay.

Where transport damage is visible, we recommend that it is recorded with the carrier at the time of delivery and documented with photographs whenever reasonably possible.

9. Partial deliveries

If appropriate, Jablotron Sales may propose a partial delivery where part of an order is available earlier than the remaining products.

A partial delivery that results in additional transport costs will be agreed with the customer before dispatch unless it has already been provided for in the confirmed offer.

10. Contact

Questions concerning payment, availability or delivery can be sent to:

Jablotron Sales
E-mail: office@jablotron-sales.eu
Phone:

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